Frequently Asked Questions: 1. Is your mobile phone brand new and unlocked? A: Yes, we only supply brand new and unlocked mobile phones from original manufacturer such as Motorola, Nokia, Samsung, Sony Ericsson and etc. 2. Is the mobile phone original? A: Yes, we only supply original mobile phones. 3. What is unlocked phone mean? A: Unlocked mobile phones (GSM standard with SIM card) can be used with different GSM compatible carriers worldwide. That means an unlocked phone can be used with T-Mobile, At&T, etc. in the USA and any other GSM service provider anywhere in the world. 4. How can I pay for my order? A: You can pay your order by credit card or debit card. We accept Visa, Mastercard, and Google Checkout. 5. When will my credit card or debit card be billed? A: Funds will be reserved when you place the order. Your account will be charged when your phone ships. 6. Do you ship worldwide? A: We ship to Australia, Canada, Caribbean Islands, Japan, Mexico, New Zealand, and United States. Country Shipping Fee Australia and New Zealand $28.00 Canada $28.00 Caribbean $55.00 Japan $25.00 Mexico $35.00 United Kingdom $35.00 United States $28.00 7. How is the product shipped? A: All mobile phones will be shipped via USPS Priority Mail and FedEx 2nd day delivery service. A tracking number will be sent to you via email upon request, online tracking is available for your convenience. 8. How long for delivery? A: Shipping duration ranges from 2 - 5 days depends on your location. 9. Is 1ShopMobile.com secure for transactions? A: Yes! We use state-of-the-art encryption technology and it is secured by GeoTrust. 10. Does 1ShopMobile.com share or sell email listings or customer contact information? A: No, never! We fully respect our customer's privacy.