1. Is your mobile phone brand new and unlocked?
A: Yes, we only supply brand new and unlocked mobile phones from original manufacturer such as Samsung, Apple, Asus, Sony, Xiaomi, and etc.
2. Is the mobile phone original?
A: Yes, we only supply original mobile phones.
3. What is unlocked phone mean?
A: Unlocked mobile phones (GSM standard with SIM card) can be used with different GSM compatible carriers worldwide. That means an unlocked phone can be used with T-Mobile, AT&T, etc. in the USA and any other GSM service provider anywhere in the world.
4. How can I pay for my order?
A: You can pay your order by credit card or debit card. We accept Visa, Mastercard, American Express, Discover, Diners Club, and JCB via Amazon Pay USA.
5. When will my credit card or debit card be billed?
A: Funds will be reserved when you place the order. Your account will be charged once we start processing the order.
6. Do you ship worldwide?
A: We ship to Australia, Austria, Germany, Japan, New Zealand, South Korea, Taiwan, Thailand, and United States.
7. How is the product shipped?
A: Basically, all the devices will be shipped out from our warehouse in Hong Kong via FedEx, UPS and Yamato Transport.
8. How long for delivery?
A: Shipping duration ranges from 2 - 5 days depends on your location.
9. Is 1ShopMobile.com secure for transactions?
A: Yes! We use state-of-the-art encryption technology.
10. Does 1ShopMobile.com share or sell email listings or customer contact information?
A: No, never! We fully respect our customer's privacy.